Eligible Products
This refund policy applies to all physical products purchased from MattieJames.com, including:
– Everyday MAGIC planner
– Gratefulness journal
– EATS Meal Planning Pad
We currently only ship in the United States and process all payments in USD.
Refund Eligibility
– Products must be unopened and unused.
– Refund requests must be made within 30 days of purchase.
Refund Process
1. Customers are responsible for all shipping costs associated with returns.
2. Once the returned product is received and verified, a full refund will be issued for the product price, less the original shipping costs.
3. Refunds will be processed using the original method of payment.
4. Please allow 2-3 weeks for refund processing.
Important Notes
– After 30 days from the date of purchase, all sales are final.
– We do not offer exchanges or price adjustments.
Questions?
If you have any questions about our refund policy, please contact us at help@mattiejames.com.
*This policy is subject to change without notice. Please refer to our website for the most current version of our refund policy.*