Effective Date: October 2, 2024

Thank you for visiting MattieJames.com. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, interact with our content, or use our services. We value your privacy and are committed to safeguarding your data.

1. Information We Collect

We may collect the following types of information:

Personal Information
When you sign up for our newsletter, join our community, register for a course, or make a purchase, we may collect personal details such as:

• Name
• Email address
• Mailing address
• Payment information
• Social media profile (if interacting with our platforms)
•  

Usage Information
We may also collect non-personal information about how you interact with our website, such as:

• IP address
• Browser type
• Device information
• Pages visited and time spent on the site
•  

Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your user experience, track usage patterns, and analyze site performance.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide services: We use your personal information to process orders, enroll you in courses, send newsletters, and respond to customer service inquiries.
• To improve our website: Usage data helps us analyze and optimize the functionality of our website.
• Marketing and communication: We may send you updates about new products, services, promotions, or special offers if you opt in to our mailing list.
• Legal purposes: We may use your information to comply with legal obligations or respond to lawful requests.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your data with trusted third-party service providers who help us operate our website, process transactions, or send communications on our behalf, such as:

• Payment processors
• Email marketing platforms
• Analytics services

These third parties are obligated to keep your information confidential and only use it for the purposes we specify.

4. Security of Your Information

We take reasonable measures to protect your personal information from unauthorized access, alteration, or disclosure. This includes using SSL encryption on our website and secure payment gateways. However, please be aware that no method of online transmission or storage is 100% secure.

5. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: You can request a copy of the personal data we hold about you.
• Correction: You can update or correct your personal information.
• Deletion: You can request that we delete your personal information, subject to certain exceptions.
• Opt-out: You can unsubscribe from our marketing emails at any time by clicking the “unsubscribe” link at the bottom of our emails.

To exercise any of these rights, please contact us at help@mattiejames.com.

6. Third-Party Links

Our website may contain links to other websites operated by third parties. We are not responsible for the privacy practices or content of these external sites. We recommend reviewing the privacy policies of any third-party sites you visit.

7. Children’s Privacy

MattieJames.com is not directed at children under the age of 13, and we do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us so we can promptly remove it.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the revised effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Email: help@mattiejames.com
Mailing Address: PO Box 1210, Austell, GA 30168